Privacy Policy

The use of this website and its forms requires the acceptance of the processing of the user's data in accordance with this privacy policy, including the collection of access data and the sending of commercial information electronically.

Data controller and contact information

The person in charge is: SUNSET HOTEL BARCELONA S.L.U.

Address: C/ de Carretera de Vallvidriera al Tibidabo 83 93, 08035, Barcelona (Spain)

Contact details of the Controller: +34 93 59 30 00| Email: rgpd@hotellaflorida.com

Purpose of data processing

Depending on the services used through the website and the relationship we have with the different users, it will be necessary to process the following personal data:

Identification and contact data collected through the forms on our website (name, surname, telephone number, email, IP address, etc.).
Leaders Club user data (username, email, password, etc.).
Browsing data (login data; browser data, page accessed, IP, country, etc.).
Data corresponding to the user's device (IP address, MAC identification number, etc.).

If you fill in any of the forms, it will be necessary to provide certain personal data indicated as mandatory, which will be processed in accordance with the purposes indicated.

Below is a table that shows the purposes of the processing of your data:

Website access and management: Provide access to online content and implement measures aimed at website security; keep a record of visits for statistical purposes.
Communication and contact: To respond to your queries and requests through the use of our contact forms, as well as through the channels provided, such as our profiles on the social networks linked to this website, or through Whatsapp.
Work with us: Formalise and manage your candidacy to participate in open selection processes, as well as take into account your profile for future jobs.
Reserves: To manage the bookings you make through the different channels that we have enabled, to provide you with the services that are available to you.
Newsletter: To be in contact with you, as well as to send you information, updates, offers and promotions, via email.

Legitimation

Your data will be processed based on the following legal bases:

Website access and management: The legitimate interests of the controller in providing access to its services and themconsent of the data subject for other statistical purposes.
Communication and contact: We will process your data based on your consent to respond to your requests, as well as to contact you for the provision of our services. This processing is carried out based on your request or voluntary interaction with our channels, so it is beneficial for both parties, as we can adequately serve you and meet your expectations.
Work with us: The consent of the interested party, by virtue of their request, as well as the execution of pre-contractual measures by GRAN HOTEL LA FLORIDA.
Reserves: The execution of a contract, to manage your booking, as well as to provide you with the necessary assistance to be able to complete it.
Newsletter: The consent of the data subject.

Recipients and transfers

Recipients: SUNSET HOTEL BARCELONA S.L.U. and companies and establishments of the SUNSET HOSPITALITY GROUP.

If you are part of The Leading Hotels of the World club, your booking data will be transferred to this entity, which may imply an international transfer of data to the United States of America, based on the existence of an adequacy decision or the application of appropriate guarantees.

Apart from the above cases, your data will not be transferred except by legal obligation.

International transfer (outside the European Economic Area) is not foreseen except for storage and/or accommodation purposes and, in any case, this must be carried out based on the existence of an adequacy decision or the application of adequate guarantees.

Data retention period

Website access and management: for the time necessary to provide access to web services, as well as manage website security.
Communication and contact: for the time strictly necessary to respond to your requests and as long as the user has not requested the deletion of their data.
Work with us: for a maximum period of two years, and as long as the candidate has not requested the deletion of their data.
Bookings: for the time necessary for the management of our contractual relationship and then for the maximum legal period permitted by applicable regulations.
Newsletter: for the maximum period allowed and, in any case, as long as you do not withdraw your consent.

Rights of data subjects

The user may exercise the following rights:

Be aware of the processing of your data.
To access your personal data.
To request the rectification of their data, if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if the consent given is revoked.
In the event that we process your data based on our legitimate interests or those of a third party, you have the right to object to such processing.
To request the limitation of the processing of your data in some cases, in which case we will only keep them in accordance with current regulations.
To the portability of your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you appoint. It is only valid in cases where we process your data on the basis of the performance of a contract or your consent.

To do so, you can send a request in writing or by email to the address of the Data Controller, including the reference "Data Protection".

To facilitate identification, it is possible that the owner of the data may attach to the request a copy of his ID card or passport, or any other document of a similar nature that allows us to identify him, provided that it is impossible for us to reliably identify him in any other way.

Data subjects may also lodge a complaint with the competent Data Protection Supervisory Authority.

Veracity and updating of data

The user must fill in the forms with true, accurate, complete and current data. The user will not enter data corresponding to another person; GRAN HOTEL LA FLORIDA will presume that the data has been provided by the owner of the same. The user will be solely responsible for any damage, direct or indirect, that may be caused to any person due to the completion of the form with false, inaccurate, incomplete or outdated data or data relating to another person.

The user must communicate any modification to the data provided in order to keep their data duly updated.

Information Security

GRAN HOTEL LA FLORIDA has taken all the legally required measures for the protection of personal data; Likewise, it has adopted all the technical devices at its disposal to prevent the loss, misuse, alteration, access or theft of personal data provided by users of the website. The user will be aware, however, that security measures on the Internet are not absolutely inviolable.

Minors

GRAN HOTEL LA FLORIDA prohibits the use of its web services by users under fourteen years of age, except with the express consent of their parents or guardians.

Under no circumstances may the minor provide GRAN HOTEL LA FLORIDA with data that allows information to be obtained about the other members of the family group, or about its characteristics, such as data relating to the professional activity of the parents, economic information, sociological data or any other, without the consent of the owners of such data.

Web Analytics

This website uses various analytics to know how it is searched, accessed and used by the public. These analytics may involve the collection of personal data such as IP address, connection location, information about browsing software or hardware, etc. This information is not associated with users and is used for the sole purpose of obtaining statistical information on the use of the company's website.

Use of third-party features and add-ons

This website may incorporate functions and plug-ins provided by third parties for various purposes, such as: third-party web analytics, third-party maps, third-party videos, social media sharing; etc.

A third-party feature or plug-in establishes a direct connection between the user's browser and the Internet domains controlled by the third party, allowing the feature to be downloaded and executed.

In addition, most third-party plug-ins collect which pages users visit in order to understand their interests and then be able to offer them advertising tailored to them.

Use of features provided by Google, Inc.

This website integrates functions of Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA), such as Youtube videos, maps and "+1" buttons. To do this, when using the website, the user's browser establishes a direct connection to the servers of the Internet domain google.com and other Google domains. This allows Google to know that the user has visited the website from their IP address. Google uses persistent cookies, local storage and local Flash storage on the user's device, for various purposes including the collection of the user's activity on the Internet to offer advertising tailored to their interests, in accordance with their privacy policies: http://www.google.es/intl/es/policies/privacy/. By using this website, the user consents to the processing of their data by Google in the manner and for the purposes indicated.